NOTICE FROM THE CITY OF SHREVEPORT

Due to recent inclement weather conditions, the Shreveport Water & Sewerage 
Department was unable to read all water meter addresses for billing purposes 
during their regular schedule in February. Those addresses where meters were 
not read last month, will not receive a February bill. However, please be 
aware that February's water and sewerage usage for those addresses not 
read will be included on the March bill. Statements will indicate the 
extended billing cycle.

Payments on your bill can be made at any time and the Water & Sewerage Department 
suggest those customers not billed for February pay an amount similar to their 
last (January) bill. This will create a credit to their account and reduce 
the amount due when their March bill arrives.

We apologize for the inconvenience. To help assist with any payment challenges of 
customers, the Water & Sewerage Department will provide payment extensions or 
payment plans for these accounts upon request. If you have any questions, please 
contact the Customer Service number at (318) 673-5510 for assistance.